Why would Account Resolution Corporation be reporting negative information about you to one or more of the credit bureaus when you’ve never heard of them or opened an account with them? It’s confusing and stressful, but there are things you can do if you see Account Resolution Corporation on your credit report or you’re getting calls from them.
Account Resolution Corporation is what’s known as a third-party debt collector. It gets confusing with third-party debt collectors because they aren’t the company you originally have an account with. Instead, they’re a company that collects as a service for an original creditor or buys debt. It’s hard in these situations to know what you owe and who you owe it to.
The services provided by Account Resolution Corporation include:
This is when they're initially reaching out to people who owe debts. An account might not yet be fully in the collection stage or reported on someone's credit at this point.
Account Resolution Corporation will work with medical providers who bill insurance. There is a lot of room for error with medical debt collection because of the role of insurance companies, which can complicate the situation.
When a debt is handed over to a third-party collection agency, most will use what is known as employment skip tracing or just skip tracing. This is when a debt collector attempts to verify someone's identity and place of employment.
Many consumers don't realize how inaccurate and imprecise the entire debt collection process can be. You might assume that you owe money if a debt collector calls you. In reality, there are frequent errors, such as mistaken identity. For example, a debt collector might go through a database of people with a similar name to yours, trying to find someone who actually does owe money so they can take legal action against them.
Unfortunately, their leads often turn out wrong, so you might need to work with a consumer protection attorney and dispute a debt if you get calls from Account Resolution Corporation.
If you're getting calls from someone who says they're with Account Resolution Corporation, they are likely trying to collect a debt. The company and anyone who contacts you from there is supposed to tell you upfront that they're a debt collector. This is part of the Fair Debt Collection Practices Act, which limits how debt collectors can contact you and what they can say when they do.
Along with telling you why they're calling, a third-party debt collector, to be compliant under the FDCPA, can't misrepresent themselves, your debt, or the actions they can legally take. Debt collectors aren't supposed to call early in the morning, after 9 p.m., or repeatedly. While they can contact an employer for identity verification, they can't share information about debt with an employer, and if someone requests they stop calling, they have to do so.
The FDCPA says debt collectors aren’t allowed to add additional fees or interest. They have to give consumers details about the original debt they owe since a third-party debt collector isn't the originator of a debt.
If you start getting calls demanding you pay a debt, especially if you don't think you owe any money, you might assume you're being scammed. Account Resolution Corporation isn't a scam, and they're a legitimate company, but you might not actually owe a debt, even if they call you.
While Account Resolution Corporation is legitimate, consumers have numerous complaints against them.
Some of these complaints focus on the company being unresponsive or unreachable. Many consumers say they've tried contacting Account Resolution Corporation to dispute a debt listed on their credit report, and they've been unable to get in touch with anyone.
There are consumers who say that they have Account Resolution Corporation reporting a debt, and they have no idea where it’s from. Yet, it's affecting their ability to do things like qualify for a mortgage.
There are also reports of debts that might be partially accurate but have mistakes, but again, the consumers say they've been unable to get any resolution by contacting the company.
It's not advisable to contact a debt collector directly. First, it creates the risk of accidentally confirming the debt is yours when you might not actually be responsible for paying it. This can restart the statute of limitations. The statute of limitations is how long a bad debt can stay on your credit report, which is usually seven years.
You might also waste time trying to contact the company to submit a dispute, and this is all time that the negative information will still be listed on your credit report.
When you work with a consumer protection attorney, it tends to get the attention of a debt collector faster, so they know that you're serious about safeguarding your rights and disputing incorrect information.
The Fair Credit Reporting Act, or the FCRA, is a federal law relating to credit information's transparency and accuracy. You also have the legal right to dispute wrong information, specifically under this law. Within 30 days after the submission of a dispute, the company that receives it is required to investigate and update anything as needed. Then, if appropriate, Account Resolution Corporation should be removed from your credit report.
The Fair Credit Reporting Act also gives consumers the right to transparency when it comes to their credit files. You have the right to know what’s listed on your credit reports, get a free report from all the main bureaus every year, and if someone takes adverse action against you because of your credit, they have to tell you why.
If you’re tired of dealing with Account Resolution Corporation or seeing the effects the company has on your credit score, contact Fair Credit. We’re FCRA attorneys, and we can help, starting with a free case review.