How Long Does Doordash Background Check Take?

Last Updated:
April 7, 2023

If you want to drive for DoorDash, you'll first need to get through its hiring process from start to finish. That means completing a comprehensive DoorDash background check.

Most DoorDash background checks are fairly quick, but it still pays to know how long an average DoorDash background check takes. Read on for more information about this question and related topics, like what to do if you believe your DoorDash background check has one or more mistakes.

DoorDash Background Checks Explained

DoorDash requests background checks for each of its job candidates. This ensures that DoorDash only hires qualified candidates without criminal histories or without recent driving record infractions.

Most DoorDash background checks are performed by the third-party background check agency Checkr. Checkr also performs background checks for similar companies, like Uber and Lyft.

What Does a DoorDash Background Check Include?

The average DoorDash background check focuses on each candidate’s driving history or DMV record and potential criminal records.

More specifically, a DoorDash background check looks at whether you have had any DUI convictions in your life and whether you have had any recent speeding infractions, tickets, or other encounters with the law. If you have, that may compromise your job application.

Each DoorDash background check also investigates candidate backgrounds for criminal convictions. Long-ago misdemeanor convictions may not show up on your record, but count on any felony convictions to still show up. In that case, DoorDash may decide not to go through with your job offer.

How Often Does DoorDash Perform Background Checks?

DoorDash performs background checks through Checkr each time you apply for a DoorDash job. Furthermore, DoorDash drivers should expect to have their backgrounds checked again from time to time, usually around once per year.

DoorDash orders these extra background checks to make sure that its current drivers haven’t received any speeding tickets or been convicted of any crimes since being hired. Since each DoorDash driver is technically a contractor, DoorDash has to keep tabs on each “employee” in this way.

How Long Do DoorDash Background Checks Take, On Average?

Through Checkr, DoorDash background checks take anywhere between 5 and 10 business days on average.

For instance, if you submit your information for a background check on Monday, it's a good idea not to expect the results from that background check until Monday of the following week, although you might receive the information by the end of the day on Friday of the initial week.

When your DoorDash background check is complete, you should receive a comprehensive report breaking down what Checkr discovered. At this stage, you should look over the information and double-check its veracity. If you notice any errors or false information, be prepared to file a background check dispute with Checkr to get that incorrect info fixed.

Why is Your DoorDash Background Check Delayed?

However, your DoorDash background check could be delayed for a variety of reasons.

  • Checkr might have difficulty verifying your identity. In this case, it may reach out to you by mail, phone, or email to ask for supplementary documents. In the meantime, your background check profile will be put on hold indefinitely, so be sure to respond to any communications as quickly as you can
  • Checkr might also have issues with its software systems that can delay the background checks for a variety of candidates. In this case, you just need to wait for Checkr to fix whatever technical issues it’s encountering

However, DoorDash background check errors can also lead to delays. For instance, if you share a similar name with another individual, and Checkr has difficulty separating the two of you, your background check could be delayed until an agent performs the requisite due diligence to make sure that they investigate the information of the right person. 

Can You Check the Status of Your DoorDash Background Check?

If your DoorDash background check has been delayed, or if you just haven’t heard anything about it after a few weeks, you can check the status of the background check by visiting the Checkr candidate portal. This online portal enables you to put in your personal information and immediately see where your DoorDash background check is, whether it’s been delivered to DoorDash, etc.

If your DoorDash background check has been delayed and there’s no other information available, consider contacting Checkr directly. You can do this online or by phone. That way, you can inquire as to the status of your background check, answer any questions they may have, and discover whether any erroneous information is at the heart of your background check delay.

What if You See a Mistake on Your DoorDash Background Check?

While most DoorDash background checks wrap up in less than a week, some can be delayed because of one or more mistakes.

For instance, Checkr might make a mistake and think that you have a previous criminal activity conviction on your record. When it provides that information to DoorDash, DoorDash then delays your hiring process before deciding not to offer you a job.

Under the terms of the Fair Credit Reporting Act, you have the right to ensure that fair and accurate information is used for all background and credit checks. Fair Credit’s knowledgeable legal representatives can help you by:

  • Breaking down the background check dispute process
  • Helping you file a background check dispute letter against Checkr
  • Negotiating on your behalf if needed
  • Helping you file a lawsuit against Checkr if Checkr doesn’t correct erroneous information once it is discovered

Contact Background Check Error Attorneys

Most DoorDash background checks finish within 5 to 10 business days at most. But if your DoorDash background check has been delayed, or if you think it has been affected by erroneous or false information, Fair Credit can help.

Our knowledgeable attorneys can help you file a background check dispute against Checkr, DoorDash’s background check agency, and ensure that you get a fair shot at a DoorDash job or recover a job you were unfairly fired from. Contact us today to learn more.

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