AT&T Collections Agency on Your Credit Report? Fight Back and Win

Last Updated:
April 14, 2023

Did you recently find AT&T Collections Agency on your credit report? If you were surprised by your findings, you’re not alone. Thousands of people have left bad reviews, complaints, and even filed lawsuits against AT&T for their aggressive and sometimes illegal debt collection practices.

The good news is there are ways to remove them from your credit report. Contact us today for your free case review with a proven debt attorney. Continue reading to learn everything you need to know about AT&T collections and what you can do to get them off your credit as soon as possible.

Who Is AT&T Collections Agency?

AT&T collection agency is not a scam or fake company. However, they’re also not an independent debt collector. For the most part, when “AT&T collections” appears on your credit report, it’s from the AT&T collections department. However, in some cases, they do work with third-party debt collectors.

Why Are They On My Credit Report?

AT&T could be on your credit reports for various reasons. That includes but isn’t limited to late or unpaid wireless, cable, or internet bills. If your AT&T bills go unpaid for a substantial amount of time, they will transfer your account to the collections department.

The longer your account is delinquent, the more they will likely make calls, report negative items on your credit, and potentially file a lawsuit against you.

How Do I Contact AT&T Collections?

Suppose you find a negative entry on your credit report for an AT&T wireless bill that you’re up to date on. In that case, it makes sense to contact AT&T’s collections department to learn more.

Here are the contact details for the collection department:

  • Phone Number: 1-800-947-5096
  • Additional Information: 

If you don’t want to deal with AT&T collections on your own, that’s okay. Our attorneys can contact them on your behalf, negotiate a fair debt settlement, or demand they remove themselves from your credit due to credit reporting errors or inaccuracies. Contact us today for your free case evaluation.

How Long Does it Take AT&T to Go To Collections?

Generally, AT&T disconnects service about 40 days after the last past-due invoice was issued. Further, they are likely to terminate your account 80 days after the last past-due bill. After these two steps, it can take up to 90 days for the delinquent account to go to the collections department.

How Do I Get AT&T Collections Off My Credit Report?

Suppose you agree that you owe AT&T for an unpaid bill. In that case, you may be able to set up a payment arrangement if you can’t make the payment in full. In most cases, AT&T doesn’t accept Pay-for-Delete agreements. However, in certain situations, it may be possible.

On the other hand, if AT&T inaccurately reports negative information, there are ways to have it removed. For example, there are many complaints online about people being sent to collections accounts for bills they’ve already paid or debts that have passed the statute of limitations.

In this scenario, you can:

  • Dispute the debt with AT&T and the three major credit reporting bureaus
  • File a complaint 
  • Have your attorney contact AT&T and demand they remove inaccurate information from your credit or face the consequences.

The AT&T collections department is notoriously aggressive. If you don’t want to deal with them, our attorneys can contact them and give you guidance on the best steps to handle the alleged debt. 

How Do I Pay My AT&T Bill In Collections?

Paying an AT&T bill in collections is pretty straightforward. All you need to do is call their collections department and make a payment or arrangement to pay off your debt. However, if they’ve contracted a third-party debt collector for your account, you’ll need to contact the new company.

It’s important to note that it’s not always in your best interest to pay past-due bills with AT&T, even if you owe them. Sometimes, paying them can have a worse effect than not.

However, this should be determined on a case-by-case basis. In most cases, it’s recommended that you consult with a debt counselor or attorney before negotiating with AT&T or deciding not to pay the debt.

How Long Will AT&T Stay on My Credit Report?

Generally, AT&T collections can stay on your credit report for up to seven years. Since they don’t typically agree to Pay-For-Delete arrangements, if you pay them, you should understand that the information will remain on your credit until it expires. However, there’s a big difference between a paid account on your credit file and an unpaid account.

Conversely, suppose AT&T claims you never paid your internet bill, but you have proof suggesting otherwise. In that case, you can dispute the inaccurate information with AT&T and the credit bureaus. If your dispute is successful, they must remove the negative information from your credit.

Our attorneys are experts at helping consumers remove false, inaccurate, or outdated information on their credit reports. Continue reading to learn how we can potentially help you clear your credit without having to pay AT&T.

Know Your Rights - Contact An FCRA Lawyer Today

AT&T is a multi-billion dollar company with the resources to pursue debt for as long as they like. However, in many cases, the debt they’re going after is invalid. If you believe that “AT&T Collections” is unfairly listed on your credit report, our attorneys are here to help.

We’ll investigate your case, confirm the credit reporting errors, and demand that AT&T take immediate action to remove their mistakes from your credit file.

Additionally, if you owe the debt but aren’t sure how you should handle it, we’re here to help you make the best decision for your circumstances. Contact us today for your free case review.

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