TrueAccord on Your Credit Report? Fight Back and Win

Last Updated:
April 22, 2023

If you are struggling to pay off debt, or trying to manage the stress from aggressive debt collectors, this article is for you. TrueAccord may pop on your credit report and negatively affect your credit score.

You might be wondering exactly what the company is and how removing them from your report will help your financial situation. We are here to provide some clarity and assistance, offering advice on how to get TrueAccord removed from your credit report and improve your overall financial wellbeing.

What Does TrueAccord Do?

TrueAccord is a Kansas-based company that provides debt collection services to creditors. They work to secure payments on debts by contacting individuals and businesses who owe money and helping them come up with payment plans. 

A debt collector may purchase unpaid debts from the original creditor at a discounted rate and then proceed to collect payments themselves or they may charge the original creditor a fee in exchange for their debt collection services. 

Depending on the nature of the agreement between creditor and debt collector, debt collectors may use various methods of communication such as phone calls, emails and letters to correspond with customers about the status of their account.

The end goal for TrueAccord or any other debt collector is to achieve a resolution where creditors recuperate what is owed or get as much money as possible from the consumer to satisfy their account balance.

Is TrueAccord a Legit Company?

Yes, TrueAccord is a legitimate debt collector operating out of Kansas. Do not ignore the company’s requests for payment because you’ve mistaken them for a scam. Information about them can be found here:

  • Phone Number: (866) 611-2731
  • Address: 16011 College Blvd Ste 130 Lenexa, KS 66219-9877
  • Website:
  • BBB Rating: 4/5 

Unlike some companies, TrueAccord does generally seem to have consumer interests in mind - with 4/5 stars from consumer reviews on their Better Business Bureau profile and an A-rating from the company. However, even the most scrupulous debt collectors can use unfair tactics - as evidenced by the hundreds of complaints filed with the BBB and the Consumer Financial Protection Bureau.

It's best not to contact the company or enter into any payment arrangements with them until you've sought legal counsel - particularly if the debt is nearing its statute of limitations for how long it can appear on your report.

What Can I Do If I’m Being Harassed by TrueAccord?

Although TrueAccord generally seems to be a company that operates with consumer interests in mind, if you receive a call from them about a debt you owe, it’s important you are aware of what federal law dictates. Whether you can afford to repay or not, understanding the law provides clarity and helps protect consumers from unfair practices. 

Some prohibited practices under federal law include the following:

  • Debt collectors cannot engage in harassment or abuse, such as using obscene language or repeatedly calling to annoy the debtor.
  • Misrepresentation or deception is forbidden, including falsely claiming to be a lawyer, government representative, or credit reporting agency.
  • Collectors cannot threaten severe consequences like imprisonment, lawsuits, or wage garnishment without legal authority to do so.
  • Debt collectors must provide verification of the debt and the debtor's right to dispute it within five days of the initial communication.
  • Communication with third parties, like employers or family members, is limited to obtaining contact information, unless the debtor consents or a court orders such communication.
  • Collectors may not call the debtor before 8:00 am or after 9:00 pm, unless the debtor agrees to communicate outside of these hours.
  • Debt collectors are required to cease communication upon receiving a written request from the debtor to stop contact, except to notify of specific actions like filing a lawsuit.
  • Attempting to collect on a debt that has expired under the statute of limitations or has been discharged through bankruptcy is not allowed.

If you have been wronged by TrueAccord, taking legal action is key to achieving justice. However, to secure a favorable outcome in the courtroom, it’s important to amass comprehensive evidence of the violation. Collect any records and documents related to the case and create a timeline of events.

An experienced attorney specializing in consumer law can help strengthen your claim. They can provide practical advice on how to approach the case from a legal standpoint and present compelling arguments before the court.

How Can I Get TrueAccord Removed from My Credit Report? 

Disputing a collections account on your credit report can be an essential step in maintaining a healthy financial score and securing your credibility as a borrower.

The process often involves identifying errors, inaccuracies, or unverified information present on the credit report about the collections account from TrueAccord.

Taking the following steps to dispute such accounts can lead to the removal or correction of the erroneous information and ultimately boost your credit score:

  • Obtain a copy of your credit report: The first step in disputing a collections account is to obtain a copy of your credit report from the three major credit bureaus – Experian, TransUnion, and Equifax. This will help you identify the inaccurate collections account, as well as any other errors that may be present.
  • Analyze the report for errors: Carefully review each section of your credit report to identify any inaccuracies in the collections account data. Pay particular attention to the balance, account status, and date of last activity, which are crucial elements that could impact your credit score.
  • Initiate a dispute with the credit bureau: If you discover errors or inaccuracies, the next step is to file a dispute with the credit bureau that provided the report. It's essential to provide a written explanation of the dispute, along with any documentation or evidence supporting your claim, to help ensure a thorough assessment of the issue.
  • Follow up on the dispute results: Once you've submitted your dispute, the credit bureau is required to investigate and respond back within 30 days. It is crucial to review their response diligently, verify if the necessary corrections are made, and confirm whether the issue is resolved or if it needs further action.

Following these steps is vital to ensure that your credit report accurately reflects your financial history and creditworthiness. A clean and accurate credit report can drastically improve your chances of securing loans, credit cards, and other forms of credit with favorable terms.

Contact Us For Your Free Case Review

Struggling with debt can be a difficult and stressful experience. At Fair Credit, our attorneys are here to help you get back in control of your finances with personalized guidance tailored specifically to your individual circumstances. With years of experience, we will provide support and solutions designed to give you the long-term peace of mind that comes from being debt-free.

Don’t wait - take advantage of our free case review today.

Ready to take action?

Don't let these companies get away with violating your rights and causing you financial & emotional distress.

Free Case Review