Dealing with persistent debt collectors, such as Financial Business and Consumer Solutions (FBCS), can be an incredibly frustrating experience. Not only do they often use aggressive tactics to try and get people to pay up, but getting them to stop calling can often feel like a Sisyphean task.
Fortunately, there are ways of successfully handling interactions with FBCS. Knowing your rights and understanding what debt collection agencies are allowed to do is key to dealing with them effectively.
Operating out of Pennsylvania, Financial Business and Consumer Solutions, also known as FBCS, specializes in a variety of debt collection services for a wide range of businesses and consumers. These include auto loans, commercial debt, consumer credit, educational debt, medical debt, and utilities.
Unfortunately, there are numerous complaints against this agency from the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). The majority of these grievances revolve around inaccurate reporting of debts, incessant phone calls to harass customers into paying off their balances, or even failing to verify whether they actually owe the debt in question.
Although they’re a legitimate company, FBCS has earned a bad reputation for its poor customer service and shady business practices – like other debt collection agencies, FBCS/Financial Business and Consumer Solutions often resorts to underhanded tactics when attempting to collect on a debt.
Unfortunately, these unethical practices are not an isolated incident with FBCS/Financial Business and Consumer Solutions – the company has been subject to almost 100 complaints on their BBB profile since 2022.
Common issues reported against the company include using wrong numbers to try and collect on a debt, attempting to collect on a debt that is beyond the statute of limitations, failing to validate any debts it is trying to collect, repeatedly calling consumers despite requests for them to stop, calling consumers liars when they dispute the debt, calling consumers at their work-place, as well as refusing to reveal information about the original creditor of the debt.
If FBCS is contacting you, it’s most likely that you owe money for a debt that went into collections. That said, there are a number of cases where FBCS has pursued consumers who aren’t the original debtor or for amounts that differ from the actual amount owed. Here are a few common circumstances where discrepancies may arise:
Include payments made by cash, check, money order or other valid payment options.
These could be the result of fraudulent activities such as identity theft, confused identity, incorrect credit reporting and more.
These accounts can include credit cards, loan accounts and other financial products opened without your knowledge or consent.
These debts may have been paid on time but incorrectly reported as past due or outstanding on your credit report.
If any of these circumstances applies to your situation, you should consider reaching out to Fair Credit. Our firm will review your case, help to determine inaccuracies, and dispute the errors with the credit bureaus.
FBCS collects for companies in just about every industry. It’s important to note that under the current administration, new protections have been put in place for certain kinds of debt – this includes Biden-Harris student loan forgiveness programs, as well as the No Surprise Act which restricts how agencies can collect on medical debt.
To learn about any protections specific to your type of debt, it’s best to work with an experienced attorney who is familiar with debt and credit law.
It is important to understand your legal rights and protections when dealing with debt collectors such as FBCS/Financial Business and Consumer Solutions. The Fair Debt Collection Practices Act regulates the activities of debt collectors and outlines the restrictions on what they can and cannot do. This includes a number of measures designed to safeguard consumers from being exploited by debt collectors.
For example, debt collectors are prohibited from calling you at work, using vulgar language when communicating with you, threatening to sue you in order to pressure payment, or calling you before 8 AM or after 9 PM at night.
Additional violations of your rights a consumer include the following:
If you believe FBCS is violating any of your rights as a consumer, you can and should hold them accountable. The best way to do that? Sue them for every dollar that you’re entitled to under the law. Not only can you get the initial debt dismissed altogether, you may also receive additional compensation depending on the circumstances of your case.
Before proceeding with litigation, it’s best to consult with an experienced attorney who can ensure you get the full amount owed to you under the law.
At Fair Credit, we believe everyone should have access to sound financial advice without breaking the bank - which is why we offer free case reviews at no cost or risk! Whether you’re looking for ways to better manage your money or need help navigating complex credit matters, our team is here for you every step of the way.
Take back control over your finances today by reaching out for a free consultation with one of our experienced advisors!