A credit report is an important part of your financial life. Your credit report has information about your current credit situation, payment history, debt, and other financial information. The recommendation is that consumers regularly check their credit reports and do so at least once a year. When you check your report, you look for fraud and errors.
So what happens if you're doing this and you see an unfamiliar collections account listed as ARC Management Group or ARC Collections?
You might also get letters from this company or phone calls from them, but you don't know why.
If any of these situations sound like you, you could wonder who the company is, whether they're a scam, and why they affect your credit score. You're probably also trying to figure out how to get them removed from your credit report with one or more bureaus.
If any of these things sound familiar, you can take steps to remove ARC Management from your credit report or make them stop calling you.
ARC Management is a third-party debt collector. Third-party debt collectors are companies that other businesses hire to collect past-due payments and debts. That's why you aren't familiar with the company name—you've never done business with them, but someone you had an original account with may have hired them to contact you.
One of the services this company advertises is "mimicking" first-party billing. This means they would act like they were from the original company you had a debt with during pre-collections.
ARC Management is a debt collection company. Under federal laws, they're supposed to inform you immediately any time they contact you. Transparency is an important part of complying with federal debt collection laws.
So, who does ARC Management collect for?
ARC Collections works with health care and medical providers. This includes doctor's offices and clinics, hospitals, and labs.
ARC Management isn't a scam. They're a legitimate company. The company is based in Kennesaw, Georgia.
In two situations, you might get calls from ARC Management Group or see them as a collections account on your credit report.
In the first scenario, you owe a debt that originated with a healthcare or medical provider or company. If you owe a debt that ARC Management is contacting you about, they should be fully transparent and provide details of the date of service, payments, and your balance. Regulations under the Fair Debt Collection Practices Act (FDCPA) require debt collectors to follow certain standards, and they’re limited in how they can try to collect from consumers.
If ARC Management Group contacts you, because of the FDCPA, they can't use harassment or shady tactics to collect. They have to provide in-depth information about the creditor you originally owed and your rights to dispute the debt.
If a debt collector isn't compliant with the FDCPA, you can send them a letter asking them to stop contacting you. They can still pursue the debt and legal action if needed, but they can't keep harassing you.
There's another frustrating situation where you might find yourself dealing with ARC Collections as well, and that's when you believe there's an error, fraud, or you don't owe them money for some other reason, yet they're listed on your credit report and contacting you.
Because of the Fair Credit Reporting Act (FCRA), you can dispute debts when you think they aren't yours, resulting from fraud or another error.
If you want to dispute a debt with ARC Management Group, talk to a Fair Credit Reporting Act (FCRA) attorney first.
An FCRA attorney can review your case and contact Arc Management Group on your behalf. Your attorney might then file a dispute. In that case, Arc Management Group should respond with information about the creditor, an itemized list of the current debt with interest and fees, and the current amount of debt they believe you owe when contacting your attorney.
If the company doesn't provide this information, they're noncompliant with the FCRA.
Reasons that there could be wrong information on your credit report include:
Once a dispute is submitted, the company is obligated because of the FCRA to investigate it and report its findings. Then, if they find that it is wrong information, it should be taken off your credit report.
While the above are the steps required under the law if you submit a dispute for information being reported on your credit, that doesn't always mean things go as they should if you try to manage the process for disputing debt on your own. You might not be able to get in touch with someone from ARC Management, or they might not follow through with removing the wrong information from your credit. The company could also disagree with your dispute.
If you find yourself in a situation like this, it's incredibly stressful. Because of another company's mistake, you might find it hard to get credit or take other big financial steps.
If you're facing something like this, you could find that the best way to get ARC Management Group off your credit is to work with an FCRA attorney.
At Fair Credit, we work with clients who are frustrated and want to restore their credit scores. Without doing so, your credit and finances will continue to be affected by negative reporting by ARC Management Group. We specialize in the FCRA and offer free case reviews, so get in touch to learn more.