You're advised annually to check your credit report with the three major bureaus: Experian, Equifax, and TransUnion. What if you are checking your own credit, and you're surprised to see negative information reported by Global Trust Management, especially if you've never heard of the company before?
On the other hand, maybe you're getting calls from Global Trust Management and want to know why and get them to stop.
These are common scenarios, and there are steps you can take to deal with either situation proactively.
Global Trust Management is a third-party debt collection agency. When companies and creditors have customers who fall behind on their payments, they might turn the delinquent accounts over to a third-party collector like Global Trust Management.
Global Trust Management is a real company, and they aren't a scam. They're located in Tampa, and you can reach them by phone at 855-875-2506.
If you're getting calls from Global Trust Management, one of a few things may be happening:
The types of companies Global Trust Management most often collects for are payday loans and cash advance companies, but they might work in other industries as well.
Along with wrong personal information or information submitted from an original creditor that's incorrect, other mistakes frequently seen with debts and financial accounts include that they’re reported charged-off when you paid it in full, or an old debt could be reported as new. You could have voluntarily closed out an account, but it's reported as active, or maybe a debt was discharged in bankruptcy, which isn't reflected on your credit report.
These are examples of why speaking to an attorney who can then begin verifying a debt that Global Trust Management believes you owe is important. Even if some of the debt is accurate, other parts might not be.
When a debt collector contacts you at first, they are supposed to let you know that they are, in fact, a debt collector. They have to be fully transparent, and they should provide you with information about the original debt. This information should include the creditor's name and your account information.
This is also known as a debt validation, required because of the Fair Credit Reporting Act (FCRA). There’s also the Fair Debt Collection Practices Act (FDCPA), a federal law like the FCRA that determines what collection agencies can and can't do.
While you want to verify a debt, having an FCRA attorney communicate on your behalf can help ensure the proper procedures are followed. If you try to communicate with a collections company directly, it can end up making things worse.
If you want to submit a dispute to Global Trust Management, speak to an FCRA attorney. If they think it’s the right step, they can manage all of the communication during this time, and Global Trust Management should stop all collection activities.
If negative information that's incorrect fully or partially has been reported to one or more credit bureaus, an FCRA attorney might also submit direct disputes with these companies.
Once you file a dispute with Global Trust Management, they shouldn't try to collect on the debt until they complete an investigation. They have to do that within 30 days. Then, once their investigation is completed, Global Trust Management should correct their own information and update any negative reporting to the credit bureaus.
If you owe a debt or don't owe a debt to Global Trust Management, under the Fair Debt Collections Practices Act, they can't use harassment or threats to try and get money. They can't be deceptive in their approach and can't contact you at knowingly inconvenient times. Initially, a debt collector can try to contact you at work, but they can't tell other people why they're calling. Debt collectors can’t intentionally try to annoy you by calling you excessively.
They have to stop if you request they do not contact you at work in writing.
Even when you owe a debt, it doesn't mean that a collector has the right to behave in a way that's burdensome to you or doesn't align with state and federal laws.
Even if you dispute a debt and take all the required steps legally, dealing with collections agencies is tough. If you're stuck in a situation where you aren't progressing with Global Trust Management or believe your rights are being violated, an FCRA attorney is an excellent resource.
At Fair Credit, we're consumer attorneys specializing in the FCRA and helping people deal with difficult debt collection companies and processes. If you'd like a free review of your case, reach out today. We can advise you on the right steps and can manage everything going forward so that you don’t have to, and you can stop hearing from Global Trust Management or seeing them on your credit report.