RBC Collections on Your Credit Report? Fight Back and Win

Last Updated:
April 28, 2023

Owing a debt to a company like RBC Collections can be stressful and lead to unwanted phone calls that feel like harassment, plus there may be a decline in your credit score. Even worse is when you hear from RBC Collections or see their name on your credit report, and you don’t know why. You may not believe you owe them a debt, yet you’re experiencing the consequences as if you do. 

There are steps you can take and legal protections if you find yourself in this situation.

Why Is RBC Collections Calling Me?

If you’re getting phone calls from RBC Collections, they believe that you owe a debt, and they’re trying to collect it.

What Is RBC Collections?

RBC Collections is also known as Richland Bureau of Credits Inc. The company is a third-party debt collector. Third-party debt collectors are brought in by companies to collect debts for them, and then they’re paid a fee, or the debt collector buys the debt at a fraction of what it’s worth and makes their profit by trying to collect it.

Who Does RBC Collections Collect For?

RBC Collections collects for businesses in a variety of industries, including:

  • Healthcare
  • Government
  • Utilities
  • Retail
  • Colleges and universities

Is RBC Collections a Real Company?

If you’re getting calls from them or you checked your credit report and saw their name listed as a collections account, you’re probably wondering if RBC Collections is a legitimate company or a scam. RBC Collections is an actual company. Their contact information is:

  • Address: P.O. Box 1548, Mansfield, Ohio, 44901
  • Phone number: 419-522-2921
  • Website: rbccollect.com

RBC Collections has been accredited by the Better Business Bureau since 2009, but they’ve been in business for over 70 years.

While there are fewer than other collections companies, RBC Collections does have customer complaints that are active with the BBB.

A big issue appears to be consumers who say this company didn’t provide them with their original debt application or the information they requested. Customer reviews include disputes about the validity of debt they’re being contacted about or that they found on their credit report.

How Collections Accounts Affect Your Credit Score

If RBC Collections is listed on your credit report, it’s classified as a collections account. If you don’t make payments on something, your account may be sold to a debt buyer or collection agency, like RBC Collections. If an account is legitimately in collections, you are still required to pay the debts, and you will see a negative impact on your credit score. 

Lenders and creditors will usually send letters or try to call you before sending a debt to a collections agency.

Collections accounts can be reported to one or more than one of the three main national credit bureaus. These credit bureaus are Equifax, Experian, and TransUnion.

If you believe something on your credit report in collections isn’t accurate, contacting a Fair Credit Reporting Act consumer protection attorney is the first step. 

An FCRA attorney can work on your behalf to have any information with RBC Collections corrected or removed. They can protect your federal rights and alleviate your having to be in contact with this company. When consumers contact debt collection agencies on their own, they can inadvertently worsen the situation. For example, if you contact RBC Collections without consulting an attorney, you might restart the expiration clock on a debt. 

When you have an attorney handle your case and manage the dispute process, they can also make sure that RBC Collections follows through with information removal. 

What Are My Legal Rights When Dealing with RBC Collections?

There are two primary federal protections for consumers that protect their rights when it comes to debt, how it’s reported, and their finances. The first relates to harassment and other limitations placed on debt collectors when they contact consumers. This is the Fair Debt Collection Practices Act. According to this law, companies can’t be harassing, abusive, threatening, or deceptive when they attempt to collect a debt.

If you legitimately owe a debt that RBC Collections is contacting you about, this law prohibits them from intentionally trying to contact you during inconvenient times and gives you rights. Debt collectors have to be transparent about what you owe and that they’re trying to collect a debt.

The other protection you have is the FCRA, protecting you from misreporting and misuse of your credit information. If a company violates the FCRA, it can negatively affect your credit score. You might be denied credit or pay a higher interest rate.

Many FCRA violations relate to errors on credit reports, which are relatively common. Some of the errors most frequently identified include:

  • Debts are re-aged

A re-aged debt is one where the statute of limitations has mistakenly been restarted.

  • Information is reported that’s more than seven years old

Typically, negative information should come off your credit report after seven years, except for chapter 7 bankruptcies which take ten years. If the information lingers after this time, it can reflect an FCRA violation.

  • Accounts reported are due to identity theft.
  • Late payments are reported when you paid on time.
  • Your debt was settled or paid, but it’s reported as charged off.
  • There are mix-ups related to your personal identification information

For example, maybe your credit file has been mixed up with someone with a similar name.

You’d think that if you alert a debt collector of a mistake, it should be fixed right away. That’s not always the case. Companies may not be responsive or create unnecessary hurdles.

How Can I Get RBC Collections Removed From My Credit Report?

Maybe you’ve tried to get RBC Collections to remove wrong information or something that violates the FCRA from your credit report, and they haven’t done so. Whether you’ve tried on your own or you haven’t, contact an attorney. 

Get a Free Case Consultation

If you’re struggling with the effects of RBC Collections on your credit report and life, our team of attorneys specializes in the Fair Credit Reporting Act. Contact us for a free review of your case so that you can stop dealing with RBC Collections as soon as possible.

Ready to take action?

Don't let these companies get away with violating your rights and causing you financial & emotional distress.

Free Case Review