Frontier Collections on Your Credit Report? Fight Back and Win

Last Updated:
July 19, 2023

It can be difficult to live with debt and accounts that are seriously delinquent - and if you’re struggling to get a handle on your finances, an endless barrage of phone calls from the Frontier Group probably isn't helping matters. 

In this article, we’ll cover what The Frontier Group is and what they do, as well as offer our advice on how to get them removed from your credit report. We'll also walk you through your rights as a consumer so you'll be prepared to stand up to any unfair - or even illegal - tactics the company may use.

What Does the Frontier Group Do?

The Frontier Group - recently founded in California - is a third-party collector that is hired by creditors or businesses to collect unpaid debts. In some cases, the collector purchases these unpaid debts for a fraction of their value, while in others, the original creditor pays a fee in exchange for their collection services.

Once the debt collector has taken ownership of the debt, they will contact the debtor and attempt to motivate them to take action and repay what they owe. Debt collectors use various tactics and strategies to achieve this goal ranging from almost amiable to outright aggressive. They must adhere to strict rules and regulations as outlined by federal and local laws in order for them to legally carry out their role.

Is the Frontier Group a Legit Company?

Yes, the Frontier Group is a legitimate - albeit, recently founded - company. They are licensed to collect debt in the state of California. Information about the company can be found below:

  • Phone Number: (888) 299-3415
  • Address: 11956 Bernardo Plaza Dr # 512 San Diego, CA 92128-2538
  • BBB Rating: 1/5 

It is very important that consumers be aware that the Better Business Bureau has given the Frontier Group an F rating, with consumer reviews ranking them with 1 star out of 5. Complaints allege that their debt claims have been illegitimate, and consumers have reported experiencing harassment and abuse - including threatening language - when contacted about debts.

The Frontier Group's website is also currently inactive, so if they contact you, be sure to remain on alert and be wary of the company. It's important to verify any information you may receive utilizing reputable sources before proceeding with payment or agreement options to ensure the legitimacy of the debt and safeguard yourself against potential fraud or abuse.

What Can I Do If I’m Being Harassed by the Frontier Group?

When the Frontier Group contacts you about a debt, understanding your rights under federal law is key to navigating the situation. Whether you have received an unexpected call, mail or other communication from the Frontier Group about a debt, knowing what you are legally entitled to will give you peace of mind and make negotiations smoother.

Knowing your rights when dealing with collection agencies can protect you from financial harm and harassment - so taking time to educate yourself on the laws surrounding debt collection will leave you more informed and better able to defend your interests.

These are some of the illegal practices prohibited by federal law:

  • Debt collectors cannot use abusive or obscene language when communicating with consumers.
  • False representation of the amount, character, or legal status of a debt is not allowed.
  • Communicating with a debtor at an inconvenient time, such as before 8 AM or after 9 PM, is prohibited.
  • Debt collectors cannot threaten legal action they do not intend to take or are not legally authorized to undertake.
  • Harassing or repeatedly and continuously contacting a consumer with the intent to annoy, abuse, or oppress is forbidden.
  • Publishing a consumer's personal information or exposing the consumer to public ridicule is unlawful.
  • Contacting third parties, such as friends, family, or employer, without prior consent from the consumer is not permitted.
  • Collecting additional fees or charges not authorized by the original agreement or state law is not allowed under the FDCPA.

If the Frontier Group has broken the law in their communication with you, it is important to take legal action. Documenting any offenses that occur is essential in order to ensure success with any legal proceedings.

Additionally, seeking counsel from a lawyer who specializes in consumer law is recommended. An attorney will be aware of the necessary steps to take when it comes to these matters - they can help guide you through this process and maximize your chances of a favorable outcome.

How Can I Get the Frontier Group Removed from My Credit Report? 

Disputing a collections account on your credit report is a crucial step in taking control of your financial health. Collections accounts can severely impact your credit score, making it harder to secure loans or credit in the future. By disputing inaccuracies, you can work towards improving your credit report and restoring your financial reputation.

  • Obtain a copy of your credit report: Start by getting a copy of your credit report from all three major credit bureaus: Experian, TransUnion, and Equifax. By law, you're entitled to a free copy of your credit report from each of these bureaus once a year, which can be requested through
  • Review your credit report for errors: Carefully review your credit report to ensure that all information is accurate, and note any discrepancies, incorrect information or unfamiliar accounts, including the Frontier Group account in question. This will be essential when disputing the account.
  • Initiate a dispute with the credit bureaus: Once you have identified any errors, you can initiate a dispute with each of the credit bureaus. This can be done online, through the mail, or over the phone. When filing the dispute, provide clear and concise details about the error, including any supporting documentation that substantiates your claim.
  • Follow up and monitor progress: After submitting your dispute, the credit bureau has 30 days to investigate your claim and respond with their findings. During this time, keep an eye on your credit report to track any changes and be proactive in following up on the status of your dispute.

Once the dispute process is complete, and the credit bureaus have investigated your claim, they'll provide you with their decision - either removing or correcting the erroneous information, or confirming the accuracy of the account.

If the dispute is successful, and the Frontier Group account is removed or corrected, your credit report will subsequently be updated, and your credit score may improve as a result.

However, if the dispute is unsuccessful, it's essential to explore further options to rectify the situation, such as working with a credit counselor or seeking legal advice.

Contact Us For Your Free Case Review

Nobody enjoys dealing with debt collection companies - fortunately, Fair Credit is here to help. Our experienced team of consumer law attorneys can provide you with the protection you need to secure your financial future.

We also offer free case reviews to help us understand your unique financial situation and provide the right solution for you. Don't wait, reach out to us today.

Ready to take action?

Don't let these companies get away with violating your rights and causing you financial & emotional distress.

Free Case Review