Why would a company called Frontline Asset Strategies be listed on your credit report or calling you when you’ve never otherwise heard of them? Unfortunately, this is a problem many people face, and they’re left wondering if Frontline Asset Strategies is legitimate or a scam, and if it’s legitimate, how they can remove it from their credit.
You can take steps to protect your rights and get Frontline Asset Strategies off your credit.
Frontline Asset Strategies is a Minnesota-based third-party debt collector. This company also does some first-party collections. Either way, whether they’re acting as a third-party or first-party collector, they’re working to collect debts for other companies.
They aren’t an original creditor, which is why the name is unfamiliar to consumers and can feel confusing. This is true for any debt collection agency—they aren’t companies where you can get accounts or credit. They’re instead contracted by other businesses to collect debts for them, or they might outright buy bad debt from companies.
If you’re getting calls or any other form of communication from this company, they are likely trying to collect a debt from you. Even if they are attempting to collect a debt, that doesn’t always mean the information they have on file is accurate, or you legitimately owe it. According to the company, when they call someone, it’s because they have “received information” that potentially links you to accounts they’re actively collecting on.
This company isn’t a scam—they’re a legitimate and licensed collection agency. Along with having offices in Minnesota, they also have an office in Jacksonville, Florida. The company is accredited by the Better Business Bureau and has a B rating, but numerous consumer complaints exist against them.
Some of the complaints focus on consumers who say they already disputed an old debt and the situation was resolved with another company, but now this company is trying to collect it again. There are complaints from people who say this company is contacting them when in reality, it’s another person with a similar name who owes the debt, and there are also people who say Frontline Asset Strategies has been calling their family members about their debts.
Quite a few people also say that the representatives who contact them from Frontline Asset Strategies are rude or dismissive, whether they believe they legitimately owe the debt or not. There are also people who say they get multiple calls in a row from the company. If this allegation is true, it’s a violation of the Fair Debt Collection Practices Act.
According to the Fair Debt Collection Practices Act or FDCPA, there are limitations on the things debt collectors can and can’t do. For example, a debt collector isn’t allowed to call people multiple times in a row or on the same day to be intentionally annoying or intrusive. They aren’t permitted to use harassment or threats, or misrepresent who they are, why they’re calling, or what debt they believe is owed.
Debt collectors can’t contact you before 8 in the morning or after 9 at night, according to the FDCPA either.
According to the company, they won’t sue consumers. Instead, they work for creditors to try and come to a resolution on past-due balances. With that said, if you ignore this company and don’t correct the wrong information they might have on file, creditors could opt to take legal action against you to recover debts, including suing you.
This company works with creditors in a range of industries, including online lenders and FinTech companies. They also collect for banks, commercial lenders, and telecommunications companies.
Having a negative piece of information on your credit report, like a collections account with Frontline Asset Strategies, isn’t something you can ignore. Your credit reports with each of the three main bureaus are a part of your financial life.
If your credit score is too low because of a collections account or other negative information, you may be prevented from buying or renting a home, getting new credit cards or accounts, or receiving utility services. There are even some employers who check credit before extending a job offer.
Whether you believe you might owe the debt Frontline Asset Strategies is calling you about, or you think there’s a mistake with some or all of the information they have on file about you, it’s important to know your rights.
The Fair Credit Reporting Act (FCRA) is one of the most important consumer protection laws in the U.S. because it relates to how your financial and credit information is accessed. You have the right to transparency to know what your credit report contains, and you get a free copy of your three main credit reports annually.
If someone is going to check your credit for any reason, they should disclose this to you. If adverse action is taken, for example, a company decides not to let you open an account because of information on your credit report, they should let you know the reason behind their decision.
You also have a right to dispute information that’s fully or partially wrong on your credit report, according to the FCRA. Your credit file may have wrong information because you share a name similar to another person’s, and your files are mixed up. This can also happen when you have similar Social Security numbers.
It can also be that the payment dates or balance information is wrong, or something that should have already expired is still listed on your credit report. Old information may be reported as new, or there could be duplicate information.
If you think there’s any mistake, or you’re unsure of how to deal with Frontline Asset Strategies, a consumer protection attorney can help.
At Fair Credit, we work with consumers as they’re struggling with debt collectors like Frontline Asset Strategies. We can help you get them off your credit and take the best steps in your given situation. Contact us today for a free case review.