Stern Recovery Services on Your Credit Report? Fight Back and Win

Last Updated:
July 31, 2023

With so many Americans struggling with debt, it's no longer uncommon to see an account on your credit report that has gone to collections. While it's easy to panic when you see the hit the account has taken to your credit, it's important to stay calm and remember that you have options. 

In this article we'll cover exactly who Stern Recovery Services is and what they do, as well as how you can get them off your credit report. Arming yourself with information can help give you peace of mind and restore hope for your financial future.

What Does Stern Recovery Services Do?

Debt collectors like Stern Recovery Services - founded in North Carolina in 1991 are companies that work on behalf of creditors to recover unpaid debts. These agencies specialize in dealing with delinquent accounts by purchasing debts for a fraction of their value, or charging a fee to the creditor when collecting on their behalf. 

In either case, the ultimate outcome sought by debt collectors is the repayment of the creditors’ outstanding balance and overdue interest. Specifically, debt collectors are responsible for reviewing customer records and accounting history and generating payment notifications. They will contact borrowers via different methods, such as phone calls, emails and letters, in an attempt to have them repay what is owed. 

Is Stern Recovery Services a Legit Company?

Yes, Stern Recovery Services is a legitimate debt collector. If the company contacts you, they are exercising their legal right to collect on an unpaid debt they believe you owe. The company’s contact information can be found below:

  • Phone Number: (336) 272-0800
  • Website:
  • Address: 1102 Grecade St Greensboro, NC 27408-8710
  • BBB Rating: 1/5 

It's worth mentioning that Stern Recovery Services has received an F-rating from the Better Business Bureau, with only one star out of five from consumers. These low ratings reflect the shady practices often adopted by the agency, with many reported cases of the company pursuing debts that weren't actually owed.

It's crucial to establish whether a debt is legitimate if contacted by Stern Recover Services, or any other debt collector for that matter. If you believe you're being pursued for an account that isn't yours, it's best to consult a financial professional familiar with laws in place to protect people from unfair collection practices.

What Can I Do If I’m Being Harassed by Stern Recovery Services?

If Stern Recovery Services contacts you in regards to a debt that needs to be paid, it's important that you know your rights under the FDCPA, enacted in 1978. By law, debt collectors are not allowed to harass, threaten, or use deceptive statements when attempting to collect on a debt. 

The law also gives you the right to dispute the validity of a debt and request oral or written verification of it. Knowing your rights can help protect you during interactions with debt collectors like Stern Recovery Services. Here are some prohibited behaviors under federal law:

  • Harassment or abuse by debt collectors, such as using obscene language or repeatedly calling the consumer to annoy them.
  • Misrepresenting the character, amount or legal status of a debt.
  • Threatening to sue a consumer for a debt that is not legally enforceable.
  • Falsely implying that nonpayment of a debt will result in criminal prosecution or imprisonment.
  • Contacting consumers at inconvenient times, such as early in the morning, late at night or on Sundays and holidays when it is known they are unavailable or unlikely to answer calls.
  • Failing to disclose that the purpose of a communication is to collect a debt and failing to provide verification of a debt within five days of an initial contact with the consumer if requested by the consumer.
  • Threatening action which cannot legally be taken against consumers, such as garnishing wages when no court order has been obtained for this action.

If you feel your rights as a consumer have been violated by a collector, it is important to take legal action. A good first step is to create a timeline of specific evidence documenting the offense against you. This will help ensure that any matters brought before the courts are taken seriously and dealt with fairly. 

To maximize your chances of success, having an attorney with expertise in consumer law on your side is essential. An experienced attorney can effectively argue the merits of your case and make sure everyone involved plays by the rules throughout the process. 

How Can I Get Stern Recovery Services Removed from My Credit Report? 

Removing a collections account from your credit report can be a difficult and time-consuming process, but it is possible. The following steps - although not guaranteed - can help get the negative mark removed:

  • Ensure that the collection account belongs to you by checking for false reports or incorrect information before reaching out to Stern Recovery Services.
  • Establish terms with Stern Recovery Services that work for both parties and get them in writing before making any payments.
  • Contact each of the three major credit bureaus—Equifax, Experian and TransUnion—to dispute accuracy and submit proof such as bank statements or settlement letters from Stern Recovery Services along with a letter explaining why it should be removed from your credit report.
  • Wait up to 30 days after submitting documents and if validly reported by Stern Recovery Service then they will remove it from your credit report within this time frame

After taking these initial steps, it is important to check back with the credit bureaus periodically in order to ensure that they have removed the collection account after you've completed all necessary steps. 

If you’re still struggling to get the negative mark removed, it can help to work with a qualified attorney with experience in consumer law.

Contact Us For Your Free Case Review

The attorneys at Fair Credit believe that no one should have to struggle with unfair debt collection practices and we're committed to helping you fight back. Specializing in consumer law, we're here to guide you through the entire process, ensuring that your rights are being upheld every step of the way. 

Take advantage of their free case review by contacting our team today.

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